Comic Book Plus Forum

Help And Support => Golden Age Comics Help => Topic started by: dreamweaver on December 12, 2013, 04:19:13 PM

Title: Download trouble
Post by: dreamweaver on December 12, 2013, 04:19:13 PM

Hi ive been a member since 2011 i mostly download comics for some reason when i log on to the comic download page it brings me to the forum when i go back to download it logs me off will not let me download thanks

Title: Re: Download trouble
Post by: MarkWarner on December 13, 2013, 09:48:44 AM

I think a clean run up might solve the issue .. if not well at least we have tried summat :)

Best thing is to click on your name on the top left. And then click on the diagnostics page (or just click here https://comicbookplus.com/diagnostics/ (https://comicbookplus.com/diagnostics/))

Click on the "remove all cookies for this site button". That will reset you, then just click on logon on the top and all should be ok (hopefully and fingers crossed).

Title: Re: Download trouble
Post by: dreamweaver on December 14, 2013, 01:30:21 AM

That fixed it also i reset my password thanks

Title: Re: Download trouble
Post by: KingH on February 25, 2014, 03:17:05 PM

That fixed the same problem for me. Thanks, Mark!

Title: Re: Download trouble
Post by: aquamanchronicler on June 30, 2014, 07:51:25 PM

I was having the same problem (now solved).  Thanks for making it so easy to find the solution!