Hi, Mark,
Last night, I tested the Big Shot issue mentioned and I didn't have a problem with it, and I also tried some of the issues I did have problems with earlier and they downloaded okay. One or two things last night didn't complete correctly, but for the rest were good. This was about midnight here in Los Angeles, so maybe it is a case of the server being free then when no one else is using it, as opposed to daytime where a lot of people may be using it at the same time, thus overworking it.